Encryption in Transit

• All data transmission uses TLS 1.2 or higher encryption
• API communications secured with HTTPS
• Database connections encrypted end-to-end
• Slack integration uses secure OAuth 2.0 flows

Encryption at Rest

• AES-256 encryption for all stored data
• Encrypted database storage with managed services
• Secure key management using industry standards
• Regular key rotation policies

Read-Only Access Model

• Sleam only requests read-only permissions to your cloud accounts
• No ability to modify, create, or delete cloud resources
• Cross-account roles with least privilege principle
• External validation for additional security

Access Control Best Practices

• Minimal required permissions for cost analysis
• Time-limited access tokens
• Regular audit of permissions and access logs
• Customer-controlled revocation at any time

Required Cloud Permissions

Cloud Infrastructure

• Hosted on professional-grade cloud infrastructure
• Multi-zone deployment for high availability
• Network isolation and segmentation
• Web Application Firewall (WAF) protection
• DDoS protection and traffic filtering

Access Controls

• Multi-factor authentication for all admin access
• Role-based access control (RBAC)
• Principle of least privilege
• Regular access reviews and deprovisioning

Monitoring & Logging

• 24/7 security monitoring and alerting
• Comprehensive audit logging
• Intrusion detection systems
• Automated threat response

Secure Development

• Security-first development lifecycle
• Regular static and dynamic code analysis
• Dependency vulnerability scanning
• Secure coding practices and training

Authentication & Authorization

• OAuth 2.0 integration with Slack
• JWT tokens with expiration
• Session management and timeout controls
• API rate limiting and throttling

Data Validation

• Input validation and sanitization
• SQL injection prevention
• Cross-site scripting (XSS) protection
• API parameter validation

Privacy Regulations

• GDPR: Full compliance with EU data protection regulations
• CCPA: California Consumer Privacy Act compliance
• PIPEDA: Personal Information Protection in Canada

Security Frameworks

• SOC 2 Type II: Annual third-party security audits
• ISO 27001: Information security management
• NIST Framework: Cybersecurity best practices

Payment Security

• PCI DSS: Handled by Paddle.com (merchant of record)
• No storage of payment card information
• Secure payment processing workflows

Response Team

• Dedicated security incident response team
• 24/7 monitoring and alerting
• Escalation procedures and communication plans
• Post-incident analysis and improvement

Customer Notification

• Timely notification of security incidents
• Transparent communication about impact
• Regular updates during incident resolution
• Post-incident summary reports

Backup Strategy

• Automated daily backups of all critical data
• Cross-region backup replication
• Point-in-time recovery capabilities
• Regular backup integrity testing

Disaster Recovery

• Recovery Time Objective (RTO): < 4 hours
• Recovery Point Objective (RPO): < 1 hour
• Multi-region failover capabilities
• Regular disaster recovery testing

Third-Party Assessments

• Security assessments of all vendors
• Regular vendor security reviews
• Contractual security requirements
• Data processing agreements (DPAs)

Key Partners

• Cloud Infrastructure: SOC 1/2/3, ISO 27001, FedRAMP
• Slack: SOC 2, ISO 27001, CSA STAR
• Paddle: PCI DSS Level 1, SOC 2

Account Security

• Enable two-factor authentication on your Slack account
• Use strong, unique passwords
• Regularly review connected applications
• Promptly report suspicious activity

Cloud Security

• Use least privilege access policies
• Regularly review and rotate access credentials
• Enable comprehensive audit logging
• Monitor access usage and permissions